Privacy Policy

**Effective Date: April 30, 2026**

BookinPro ("we," "our," or "us") is committed to protecting the privacy and security of the data entrusted to us by our business operators and their end-customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard information when you use our SaaS platform, located at bookinpro.com, and the various modules including our Transportation Suite, ServiceCommerce, and Technician Booking systems.

By accessing or using BookinPro, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Data").

A. Information Provided by Business Operators

*  **Account Information:** Name, business name, professional email address, phone number, and physical business address.

*  **Licensing Data:** Information related to the one-time license purchase, including transaction history and software activation keys.

*  **Configuration Data:** Custom domain details, branding assets, and service configurations (e.g., technician availability rules, zone-based scheduling).

B. Information Collected via the Booking Platform (End-Customer Data)

As a service provider, we process data on behalf of our business operators, including:

*  **Identity and Contact Information:** Name, email address, phone number, and other contact details provided during checkout or booking.

*  **Booking Details:** Passenger names, pickup/drop-off locations for private tours, airport transfer details, and specialized requests for strictly private tours.

*  **Commerce Data:** Shipping addresses, order history, and loyalty reward status.

*  **Technical Service Data:** Appointment times, service addresses, and technician assignments.

C. Payment Information

When you make a purchase or booking, payment is processed by third-party payment processors such as Stripe. BookinPro does not store full credit card numbers or CVV codes on our servers. We may receive limited payment-related details (such as payment status, partial card information like last four digits, card brand, and transaction identifiers) from Stripe to provide receipts, process refunds, and support customer service. Stripe’s use of your personal information is governed by their own privacy policy.

D. Automatically Collected Information

*  **Usage Data:** IP addresses, browser type, device information, and operating system.

*  **Cookies and Tracking:** We use cookies to maintain session states, remember custom-branded storefront preferences, and ensure the security of the Stripe-powered checkout.

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2. How We Use Your Information

We use the collected data for the following professional purposes:

*  **Process Bookings and Orders:** To create, confirm, modify, and manage bookings, appointments, rentals, and product orders made through BookinPro-powered storefronts.

*  **Provide and Improve Services:** To operate and support the platform features you use (including real-time availability syncing, checkout, order tracking, and dynamic pricing).

*  **Payments, Billing, and Refunds:** To facilitate payments, issue refunds, reconcile transactions, and provide invoices/receipts (through Stripe and other payment processors, as applicable).

*  **License Management:** To verify the validity of the one-time license and provide custom domain support/SSL automation.

*  **Communication:** To send administrative updates, booking/order confirmations, service messages, and technical support responses.

*  **Security:** To detect, prevent, and address fraud, abuse, or technical vulnerabilities within the no-code environment and to protect our users.

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3. Sharing and Disclosure of Information

We do not sell personal data to third parties. Information may be shared only in the following circumstances:

*  **Third-Party Service Providers and Processors:** We share data with third parties that help us deliver the services, including Stripe (payment processing) and hosting providers necessary to maintain the SaaS infrastructure. These providers are permitted to process personal data only to perform services for us and are expected to protect it consistent with applicable requirements.

*  **Business Transfers:** In the event of a merger, acquisition, or sale of assets, data may be transferred as a business asset.

*  **Legal Obligations:** We may disclose information if required by law, subpoena, or to protect the rights and safety of BookinPro and its users.

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4. Data Retention

Under our one-time license model, we retain account information as long as the license is active to ensure the continued operation of the custom-branded storefront. End-customer booking data is retained according to the settings configured by the business operator or as required by local commerce regulations.

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5. Security of Data

We implement industry-standard security measures designed to protect personal data, including:

*  **Encryption in Transit:** Automatic SSL/TLS encryption for BookinPro services and custom domains.

*  **Secure Payments:** Card payments are handled by Stripe; we do not store full credit card numbers or CVV codes on our servers.

*  **Access Controls:** Role-based and administrative controls intended to limit access to authorized personnel and operator accounts.

*  **Monitoring and Maintenance:** Ongoing efforts to detect, prevent, and address fraud, abuse, and technical vulnerabilities.

While we strive to use commercially acceptable means to protect Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure.

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6. International Data Transfers

BookinPro may process and store information in various jurisdictions. By using our services, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules.

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7. Your Rights and Choices

Depending on your jurisdiction (such as the GDPR or CCPA), you may have the right to:

*  Access the personal data we hold about you.

*  Request the correction of inaccurate data.

*  Request the deletion of your data, subject to legal and contractual obligations.

*  Opt-out of certain data processing activities.

To exercise these rights, please contact the business operator from whom you purchased services, or contact BookinPro directly if you are a license holder.

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8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify business operators of any material changes by posting the new policy on this page and updating the "Effective Date."

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9. Contact Us

For questions regarding this Privacy Policy or our data practices, please contact:

**BookinPro Legal Department**

Email: legal@bookinpro.com

Website: bookinpro.com